faq

what does declutter entail?

    we don't endorse hoarding things that you don't use anymore.

    on the day:

    • we'll arrive and set out the day's goals with you;
    • work through decluttering together;
    • that involves trying on bad outfits, stuff that doesn't fit anymore.
    • we discuss what you should keep, donate and recycle.
    • we teach you our tricks and secrets to maintaining the essentials.

    extra charges:

    • extra hours: the minimum duration of this service is 2 hours, extra hours (if any) are $120/ man hour.

     

    what's the organise process like?

    get everything in order so you can see what you have.

    • look out for our order confirmation email after making your booking.
    • share your concerns and photos with us!
    • we'll set some goals with you and prepare any storage tools* you need.
    • we'll also advise if extra hours** are required, based on your goals.

    on the day:

    • we'll arrive with the stuff you need (boxes/ hangers etc);
    • set out the day's goals with you;
    • work through the organisation together; and
    • teach you our tricks and secrets to keeping it all sorted.

    extra charges:

    • *storage tools: These are items like boxes/ dividers/ hangers, fees are based on actual usage at the end.
    • **extra hours: The minimum duration of this service is 2 hours, extra hours (if any) are $120/ man hour.

     

    what is personal shopping?

    we give you advice on what to buy and wear, choose from an in-store or online session.

    • learn what works for your lifestyle and insights into the latest fashion trends.
    • buy versatile shoes, bags to match your clothes.
    • a second opinion when you want to try a new trend/look.
    • professional advice on skincare and makeup
    extra charges:
    • extra hours: the minimum duration of this service is 2 hours, extra hours (if any) are $100/hr.

     

    how is personal shopping different from occasion dressing?

      occasion dressing is done with clothes and accessories that you already have at home, no shopping required.

      what it is:

      • when you're clueless about dress codes: smart casual, business casual, cocktail, white tie, lounge suit, black tie. 
      • or what to wear to impress for a job interview.
      • or how to pack a versatile wardrobe for a 2 week vacation.
      • we'll help you create looks for that specific event you're attending.

      do you only organise clothes?

        we organise clothes, shoes, bags, jewellery, scarves, makeup, books... everything you need to get your life neat and tidy.


        what is design?

        having a well thought out built-in wardrobe, vanity area and kitchen is important to create a functional space.

        • professional advice on how to design a built-in organisation space (e.g., wardrobe, shoe cabinet) in your home.
        • designing easy solutions that don't require you to hack down any walls or install new cabinetry.
        • 2 sessions - one for consultation to see what you have and take measurements, one for presentation of sketch.

        what if the number of hours I booked isn't enough?

          don't worry. we're always here for you, and we'll figure it out as we go along. the additional time is chargeable at a hourly rate stated on the service's page.


          do you help with moving?

            yes! first, we'll minimise the amount of stuff you have to bring to your new home by decluttering before you start packing. once that's done, we'll pack your belongings in an efficient way so you can unpack quickly. everything is labelled and packed according to priority and need. finally, we unpack into your new space and start creating systems for easy access. fill up the form below and we will reply with a quotation.

             

            how do I schedule a session?

              simply add the chosen service(s) to cart, specify your preferred date and time under "add a note to your order," and we'll confirm the timing in a follow-up email.

               

              can I gift your services?

                sure! have a friend who needs help with decluttering or a style makeover? or a loved one who just got married or is moving house? our services are great gifts that keep on giving. not sure what to get? buy a gift card!

                 

                still have a question that hasn't been answered?

                fill in your details below and we'll get back to you as soon as we can. or drop us a message on WhatsApp.



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